Cancellation Policy


Please read our cancellation policy, if you need further information or would like to speak with a member of our team please get in touch.




OSC Cancellation Policy

  • For online bookings you have 14 days in which you can cancel your application and receive a full refund.
  • Before the FINAL PAYMENT DATE for each course you can cancel your booking and receive a full refund minus a GPB £100 (or USD $150, AUD $100) handling fee.
  • After the FINAL PAYMENT DATE no refunds will be made except within the 14 day cancellation period.
  • We advise you to take out cancellation insurance to cover you in case you are unable to attend your Course.


In addition to the Cancellation Policy above, if you applied for a visa in good faith at least one month in advance of the start of the whole course and your application is refused, you can apply for a refund in full minus the handling fee. Proof of refusal must be provided.

Please note: not having received a response from the visa authority does not qualify the Student or Parent for a refund.

OSC recommends that visa applications are submitted to the appropriate authority at least three months in advance of your planned arrival date.